Mobile / App
Your shaka7 account connects directly to bKash, Upay, Nagad and Rocket so your wallet balance moves without friction. Every deposit and withdrawal step is handled inside your account area — open the banking section to see the routes available to you based on your eligible region.
Depositing into your shaka7 account starts at the banking counter inside your signed-in area. We support bKash, Upay, Nagad and Rocket as local wallet routes, so you pick the one your phone already has active. Once you select your route and enter the amount, the account-side fields walk you through the confirmation — no need to open a separate app window mid-step. Your balance updates after the wallet transaction clears on our end; the exact timing depends on the payment rail and your wallet provider.
Go to your signed-in shaka7 account and select the deposit option from the banking section.
Pick bKash, Upay, Nagad, Rocket or Bank Transfer from the available routes shown on your screen.
Type the amount within the limits shown, then follow the confirmation fields your chosen payment method displays.
Once the wallet transaction clears, your shaka7 balance updates. Verify the credit in your transaction history tab.
When your shaka7 balance is ready to move, open the withdrawal section of your account and choose your payout route. The same local wallets available for deposits — bKash, Upay, Nagad, Rocket — appear as withdrawal options, and your account must have a verified wallet linked before the request processes. Enter the amount you want to move, confirm the wallet number shown on screen, and submit.
Navigate to the banking area in your signed-in account and tap the withdrawal option to begin.
Choose bKash, Upay, Nagad or Rocket from the methods shown. Only verified wallet numbers are accepted.
Input the withdrawal amount within the limits displayed on your screen and double-check the destination wallet number.
Confirm the request and follow the status label in your transaction history until the wallet credit is confirmed.
Before your first withdrawal processes, your shaka7 account may prompt you to complete an identity or wallet-ownership check. We do not prescribe the exact documents here because the fields shown in your account area are the authoritative instruction — what appears on your screen reflects your account's current status, not a fixed universal requirement. Generally, the account check section guides you through whatever information is needed at that point.
Any pending verification item appears as a notice inside your signed-in account. Follow only what is shown there, not external instructions.
Use the upload field your account displays. Do not send identity documents by chat, email or any external route we have not specified.
If prompted, confirm that the bKash, Upay, Nagad or Rocket number you use belongs to you. The account field will guide the step.
If a verification status does not update after you complete the steps shown, open a support ticket with your account reference number included.
Your shaka7 account supports the local payment methods Bangladesh mobile users reach for most. bKash and Upay are the two routes we see used most often for deposits, and both appear at the top of the payment selector in your account. Nagad and Rocket are also available, giving you a choice that fits whichever wallet you keep funded on your phone. Bank Transfer is listed for those who prefer a direct account-to-account route.
Send funds from your bKash wallet directly to your shaka7 deposit counter. bKash is widely used and the steps follow the same flow as a standard bKash transfer.
Upay deposits move through your Upay account using the wallet number registered there. Select Upay in the banking section and follow the confirmation fields.
Nagad is available as both a deposit and withdrawal route. The transaction reference your Nagad app generates is the number to keep for any follow-up.
Rocket payment routes appear in the banking selector for eligible accounts. Use the Rocket number tied to your registered mobile for the transaction to match.
Bank Transfer is available for accounts that prefer a direct route. Account details and reference instructions are shown inside the banking section when you select this option.
Every deposit and withdrawal you make through shaka7 banking creates two records: one on the payment provider's side and one inside your account history. Matching these two is how you confirm a transaction completed correctly, and it is also the fastest way to prepare if you ever need to raise a support query. Your wallet app — bKash, Upay, Nagad or Rocket — generates a transaction ID or reference code at the moment the transfer processes.
Every bKash, Upay, Nagad or Rocket transfer generates a unique reference code. Save or screenshot this immediately — it is the primary proof of your payment and the first thing support needs.
Inside your shaka7 account, transaction history shows status labels such as pending, processing or credited. Check this tab after each deposit or withdrawal to confirm the entry matches your wallet record.
Store the wallet reference and the account history screenshot together until your balance fully reflects the transaction. This saves time if a mismatch needs to be investigated.
If your wallet confirms the debit but your account status stays on pending longer than expected, open a support ticket and paste the wallet reference code directly into the message.
Your account security on shaka7 starts with the basics you control: using the correct domain, keeping your login credentials private and confirming that the wallet number attached to your account is yours alone. We handle banking transactions only through the official payment routes shown inside your signed-in account — we will never ask you to send funds via a personal number, third-party link or external chat.
Always confirm you are on shaka7 before entering your login or initiating any payment. Bookmark the domain rather than following links from external messages. Phishing attempts often copy the look of a real account page.
The bKash, Upay, Nagad or Rocket number you use for transactions must belong to you personally. Transactions from a wallet registered to another person may be held pending an ownership check inside your account area.
Any identity check we require appears inside your signed-in account. We do not request documents through chat, email or social media. Follow only the instructions displayed in the secure account upload section.
If you have a banking query or suspect an account issue, reach our support team through the contact route listed on shaka7. Keep your account reference and wallet transaction ID ready when you make contact.
Below are the questions we hear most from Bangladesh account holders about deposits, withdrawals, wallet linking and what to do when a transaction needs follow-up. Each answer reflects how the banking section actually works — not a generic template.
bKash, Upay, Nagad and Rocket are the local wallet routes shown inside the shaka7 banking section. Bank Transfer is also available. Open the deposit selector in your signed-in account to see which routes are currently active for your account.
Take a screenshot of your bKash transaction showing the reference code and the debit amount, then open a support ticket on shaka7 and paste that reference code into the message. Our team can trace the entry against your account record.
Minimum and maximum withdrawal amounts are displayed inside the withdrawal section of your signed-in account. We do not publish fixed figures here because limits can vary by payment method and account status. Check the banking section directly for your current limits.
A pending status usually means the request is in the processing queue or an account-level check is outstanding. Review your account notification area for any flagged item. If the status does not change after completing any displayed steps, contact support with your withdrawal reference.
Wallet linking happens through the banking or account settings section of your signed-in profile. Enter the mobile number registered to your Nagad or Rocket account. The number must belong to you; mismatched ownership may trigger a verification step before the link confirms.
No. shaka7 requires that the wallet number you use for deposits and withdrawals is registered in your own name. Using another person's wallet may result in the transaction being held and an ownership verification being requested through your account area.